FAQ

What is an escape room?

A room setup to resemble an office, house, crime scene, or other setting during a fictional or non-fictional period of time. A group of people are sealed inside (our entrance doors are left unlocked at all times) and encouraged to tap into their imagination to adapt to the altered sense of reality.
They are presented with a series of puzzles and hints to decode and get to the bottom of the mystery. The group has 60 minutes to escape the “fictional” world they entered. Teamwork is a necessity!

Who is it for?

Everyone! Family, friends, colleagues, groups of all kinds. Unplug and take a break from your electronics to experience an hour of interactive, brain stimulating, classic fun! If you can read and count, you are more than capable of participating. There’s a job for everyone, hands-on roles involve solving the puzzles, deciphering the riddles, finding missing items, and maneuvering the gizmos; hands-off roles involve observing from the side and pointing out missed clues!

How difficult are the games?

Depends on the game, the size, and experience of your group, as well as how well you work together once sealed in your game. Our games are designed to accommodate any age, group size, and skill level. Your team decides how challenging you want it; you will have your own Fatemaster to guide your fate, with helpful hints available upon request. Or you can choose challenge mode, then your Fatemaster will limit your number of hints. Bottom line, the focus is team building and having fun.

Am I locked in the room?

No, the entrance door to each game is left unlocked at all times, you can step out if needed.

Is it scary?

That depends on what scares you and which game you choose to seal your fate (our entrance doors are left unlocked at all times). We have games for everyone, some are not scary at all, some have scary or creepy atmospheres accompanied by loud noises and lighting effects. If a room has content not suitable for children it is labelled as such. In any case, they are all fictional games. At the end of the day, it’s all about being immersed in the experience and having fun playing the “game”. Choose whichever fate suits your fancy. If you have any questions, do not hesitate to contact the fatemaster or call 858.413.7865.

What do I get if I escape?

You get to say you escaped your fate! You and your team earn the right to brag about your victory. If your group beats the best time, you earn a spot on our “Titans of Fate” board, along with $5 off for each team member’s next game.

What happens if I don’t escape?

You get to hold onto the experience, make lasting memories, laugh a little, and come back more determined to seal your fate in another room.

When should I get there?

We ask that you arrive 15 minutes before game time to check in, go over rules and brief you on your game. We will not refund or reschedule late arrivals or no-shows, so please be on time. Unfortunately, arriving late will take time off of your escape, which may prevent you from escaping the room in the allotted 60 minutes. We cannot extend your game time because it will interfere with our next group.

How long will it take?

You have 60 minutes to seal your fate. We request you arrive 15 minutes before game time to check in, go over rules, and brief you on your game. Afterwards, we ask for a few minutes of your time for a group photo.

What if I am late?

Our games are live and begin at their scheduled time, which means we unfortunately cannot extend your game time. You will have the remaining time in your game to escape your fate. Maybe you’ll beat the best time in less time! No refunds or rescheduling will be offered for late arrivals or no-shows.

Can I or should I bring anything with me into the room?

You don’t need anything with you, everything you need will be provided for you. You can bring electronic devices into the room, but we ask that you not use them. We recommend storing your personal belongings in the complementary, secured lockers, leaving reality behind and allowing you to fully immerse yourself in the task at hand.

How late can I book a game or can I walk-in?

On-line bookings may be up to 24 hours in advance. Please call or text for same day bookings at 858.413.7865.

How much does a game cost?

Public Game: $27 per person
Private Game: $30 per person
15% off US Military, Police, Fire, and First Responders
All players must be 18 or older to book a Public game
Children 8 – 13: ½ price * | Children 7 and under: free *
*All children must be accompanied by adult.
Children 14-17 can book a private game without an adult and MUST have a signed parent waiver.
See discount pricing tab for info on group rates.
See Deals/Discounts under Info for more pricing information.

Should I buy all the tickets for my group? Split payment?

Yes, if you want to be sure your group is booked together.
We are currently a beta test site for our booking software and can offer a “split payment option” at checkout. If selected, you will receive a link to forward to others in your party to purchase their ticket(s).
If you have any difficulty with the beta “split payment” option, go ahead and book the tickets for your group then we can refund you the difference when you arrive, and charge the others in your group individually. We apologise for the inconvenience if this occurs during beta testing.
Feel free to contact the Fatemaster or call 858.413.7865 for more information.

 

Can I cancel or get a refund?

Tickets cannot be exchanged or refunded after purchase. If you need to reschedule or receive credit for a future game, you can do so with at least 24 hours advanced notice. Please contact the fatemaster or call 858.413.7865.

Are the games private or public?

Both are available.
Public games are for small groups open to others joining them. Must be 18 or older.
Private games are for all ages.
All children must be accompanied by an adult.
Children 14 – 17 can book a private game without an adult, but MUST have a signed parent waiver.
See discount pricing tab for info on group rates.
If your group is larger than the game player limit, we can accommodate you upon request. Please contact the fatemaster or call 858.413.7865

Can I book a large group, corporate event, birthday party, or private occasion?

Yes, you can! Whether you are looking to host a birthday, special family occasion, corporate team building event, company outing, youth or sports group event, moms/dads/family/friends night out, bachelor/bachelorette party, something to mix up your Bunko or book club routine, we’ve got you covered! We can accommodate events of all sizes, you can book the entire venue. We offer a small selection of bottled drinks and snacks, or we can make reservations for you at several of Sealed By Fate’s Local Partners, for before or after your game. Please contact the fatemaster or call 858.413.7865 so we can help you plan a spectacular event.

How old do I have to be to play?

There is no age limit, all children must be accompanied by an adult. The games are geared towards adults, but can be enjoyed from about the age of 10. If a room has content not suitable for children it is labelled as such.

Children 14 – 17 can book a private game without an adult, but must have a signed parent waiver. If their group meets the maximum player count, a 10% discount will automatically be taken at checkout. Contact the fatemaster or call 858.413.7865 for more details.

Is there food available or nearby?

We offer a small selection of bottled drinks and snacks. We can also make reservations for you at several of Sealed By Fate’s Local Partners, for before or after your game. Please contact the fatemaster or call 858.413.7865 with any questions.

What are your hours of operation?

Monday–Thursday: 10:00 am – 10:00 pm
Friday–Saturday: 10:00 am – 11:00 pm
Sunday: 2:00 pm – 7:00 pm
On-line bookings may be made up to 4 hours before game time. Please call to see if we can
accommodate your party if you want to play within the 4 hour window at 858.413.7865.

Where are you located?

Sealed By Fate is located in the Poway Business Park at 12544 Kirkham Court – Suite 5, Poway, CA
92064. Google maps and most navigation apps will bring you to the entrance of the Scenic View
Business Center.
Make an immediate left at the sign for 12528 and 12544 once you enter the center, then make your only right, follow down to the building straight ahead, we are just to the right. You can find a map and directions in the location link of this page, or if you get lost, call 858.413.7865 and we will get you here.

Is your location wheelchair accessible?

Yes, we are wheelchair accessible.

I am interested in being a Fatemaster, is Sealed By Fate hiring?








Sealed By Fate will post when Fatemaster positions are available, but feel free to contact us at fatemaster@sealedbyfate.com or send an application for future consideration.
Download the job description & application here and return to the Fate Master.